"Reading global text resources" - A problem in CS

ranjithkr1 · 08-25-2004

I am having a problem in photoshop cs while opening itself. While the splash screen with loading messages are being displayed, CS gets hanged without any response(Specifically when the loading message reads"Reading global text resources". Can any one help me?

GoldNetX · 08-25-2004

I am not quite sure exactly what is wrong, but here are a couple suggestions.

If it previously worked and no longer does, attempt a re-install. If this doesn't work it may be in some way due to software that you have recently installed (unlikely).

If it has never worked the copy may be corrupt and/or didn't get correctly installed, try contacting some type of customer support from Adobe about this.

The only other possibilty is that your computer can not handle loading the program and is crashing. The few times that Photoshop caused a similar hanging problem for me, a re-install was able to fix it.

jonbalza · 08-25-2004

Resetting the preferences is WAY easier than a reinstall. But that's not the problem. You need to delete the file: "New Doc Sizes.psp" from this folder:

"C:\Documents and Settings\%USER%\Application Data\Adobe\Photoshop\8.0\Adobe Photoshop CS Settings"

Then try starting up Photoshop. A common cause of this is trying to edit that file yourself, which you shouldn't need to do with Photoshop CS. It's built into the "File-New" dialog.

edit: edited for spelling.

dewayne · 09-19-2005

i followed jbalza's directions exactly, and it worked. Thanks, my IT guy's would've taken a week to figure this out.

i did have to "reactivate" my copy of photoshop, while it didn't require me to enter my serial, it did re-send information to adobe before it would allow me to use the program.

camie_lm · 10-19-2005

I am having the same issue with photoshop cs2
I deleted the 'new doc sizes.psp' file and photoshop still will not start back up
I even tried to run a repair - but creative suite isn't giving my that option

anyone have any ideas?

Heruka · 10-21-2005

If that doesn't work, then you should try the reinstall.

11-22-2005

Firs i try to delete only new doc sizes, but do not work

Then i move all the files of C:\Documents and Settings\%USER%\Application Data\Adobe\Photoshop\9.0\Adobe Photoshop CS Settings
To a temporal location ( like a temporal delet)
And IT WORKS.....

Be sure to back yoyr actions file, (If you have custom actions)

Also as a tip you need to change some permisions in your explorer to acces this folders

Thanks to jonbalza...

MaTtY · 01-04-2006

hey thanx for the help, i had that problem for agges and i couldnt use photoshop the whole time.. you guys are lifesavers

. thanx again

matty

znet · 02-05-2006

I still cannot find the dir "C:\Documents and Settings\%USER%\Application Data\Adobe\Photoshop\8.0\Adobe Photoshop CS Settings" (or is it because I have uninstalled photoshop and deleted the preference files with them) but after I have uninstall the photoshop+preference files and re install them again, it still does not work. I have lost my "C:\Documents and Settings\%USER%\Application Data\Adobe\Photoshop\8.0\Adobe Photoshop CS Settings" too !!!!

What should I do??

brgreen · 02-13-2006

To find the folder you will have to enable the viewing of Hidden Files and Folders in you tools and folder options. I had to delete all of the files in this folder to get it to work. Warning this will erase any presets, actions, color settings, etc. you may have. But atleast it works. :-)