|
Ohhh. ok, now I get it...
When I worked IT for an Inventory Company here in North America, they were implementing software (just as I was moving on to pursue other interests) that basically collected solutions to reoccurring problems so that the help-desk agents could access the solutions quickly and help field managers with their problems...
So if I understand your vision correctly, we would essentialy be providing a method that enables us to help BioRUST visitors quicker and more accurately?
I love it!
Mike.
|